New Orleans Resources for the Deaf and the Blind

New Orleans is a city that everyone should be able to experience in full, regardless of disability. We've compiled some helpful information below on public transportation, visiting attractions, and some additional resources for members of our deaf/hard of hearing and blind/sight-impaired communities below.

Getting Here

If you're flying into Louis Armstrong International Airport (MSY), visit their website here for information on accessibility. The airport offers TTY calls, Visual Paging, and a Hidden Disabilities program for staff to identify those in need of an extra level of customer service. Amtrak offers similar services for those traveling by train, including TTY service and accessible travel accommodations. 

Getting Around: Public Transportation in New Orleans

The Regional Transit Authority (RTA) runs the buses, streetcars, and ferries here in New Orleans. Standard buses and streetcars are equipped with devices for disabled riders, and paratransit services are available for eligible riders. In partnership with the local disability advocacy non-profit, Lighthouse Louisiana, Accessibility Cards are available for riders of public transportation who are blind, deaf-blind, or have low vision. Color-coded cards can be used for communicating needs to the operator/driver and are available at the RTA Canal Facility (2817 Canal St.) and Lighthouse Louisiana (123 State St.). The RTA has detailed accessibility information on their website here.. The RTA Le Pass app may also be helpful to individuals who are deaf and/or blind.

Services for enjoying your visit

Lighthouse Louisiana

Lighthouse Louisiana is a great resource for those who are deaf, blind, or deaf-blind. A variety of services are available for individuals of all ages with these disabilities. Lighthouse Louisiana is a great place to find an American Sign Language interpreter. Interpreting services can be requested here. Their Uptown location is the perfect place to visit for resources, including a visual aids store selling everything from magnifiers to braille UNO cards. You can reach them at 504-899-4501 or via their website at lighthouselouisiana.org. 

Experiencing New Orleans: Dining and attractions

Planning on catching a show at the Saenger Theater during your visit? Contact the ticket box office at 504-287-0351 for information on live interpreters offered during select performances and assistive listening devices. If you're planning to attend a show that's part of the Broadway in New Orleans series, inquire about Sunday matinee performances, as live interpreters are typically available for those shows. 

Deaf or hard-of-hearing visitors may prefer outdoor dining to indoor. We have many great options for outdoor dining on patios, balconies, courtyards, and parklets available year-round in New Orleans. From Cajun to Asian cuisine, check out the options for outdoor dining here. 

Various museums and attractions offer accessibility options for those who are deaf and/or blind or sight-impaired. The Ogden Museum of Southern Art’s services include large print materials and verbal description services. Interested in history? The National WWII Museum has large-print visitor guides, sound-amplifying devices, and staff members trained in ASL. At Preservation Hall, noise-reducing headphones and disposable earplugs are available for all performances. It’s more likely than not that museums and attractions offer accessibility options; call or email the museum or attraction you’re interested in for more details.  

More information on accessibility in New Orleans is available here.